Balikobot - RABEN - communication failure when sending data – Incident details

All systems operational

RABEN - communication failure when sending data

Resolved
Partial outage
Started 10 days agoLasted about 8 hours

Affected

Balíkobot

Partial outage from 7:11 AM to 3:30 PM

Shippers

Partial outage from 7:11 AM to 3:30 PM

Raben

Partial outage from 7:11 AM to 3:30 PM

Updates
  • Resolved
    Resolved

    The carrier API is available again. Shipment data is being sent. We are monitoring the situation.

  • Identified
    Identified

    We record a communication failure between the Balíkobot system and the RABEN carrier when sending data. We are solving the situation with the carrier, the data will be sent later, as soon as the carrier is able to accept them.