Balikobot - Communication failure between the Balíkobot system and the carrier TNT – Incident details

All systems operational

Communication failure between the Balíkobot system and the carrier TNT

Resolved
Operational
Started 4 days agoLasted 1 day

Affected

Balíkobot

Partial outage from 3:59 AM to 10:43 AM, Major outage from 10:43 AM to 4:00 AM

Shippers

Partial outage from 3:59 AM to 10:43 AM, Major outage from 10:43 AM to 4:00 AM

TNT

Partial outage from 3:59 AM to 10:43 AM, Major outage from 10:43 AM to 4:00 AM

Updates
  • Resolved
    Resolved

    Communication between systems is now working correctly.

  • Update
    Update

    UPDATE: The complete connection and TNT API is down, the carrier is working on a fix and verifying all repair options.

  • Identified
    Identified

    We are recording communication failures between the Balíkobot systems and the carrier TNT.