Clients zone
Data connection (API)
Shippers
Communication channels of Balikobot support
CZ Voice Services
Daktela V6 Cloud-Hosted Solution
SK Voice services
International Voice Services
1.3.2023
Maintenance has completed successfully
Maintenance is now in progress
We will perform infrastructure maintenance. There may be interruptions in the data transfer (API) during this time.
Communication between Balíkobot and the 123 courier system is again standard. Errors do not appear.
Evidujeme zvýšený počet chyb v komunikaci mezi systémem Balíkobot a systémem dopravce 123 kurýr. Na identifikaci problému a jeho odstranění pracujeme.
Výpadek není globální a některé data procházejí.
Vyčkejte na další informace.
The problem on the carrier's side has been resolved, communication with the TNT system is underway again.
Evidujeme problém v komunikaci mezi systémem Balíkobot a dopravcem TNT. Příčina výpadku je na straně dopravce.
Problémy s dostupností API jsou vyřešené.
Evidujeme problémy s dostupností API.
Evidujeme problémy s dostupností Klientské zóny.
Client zone issues are already resolved and everything is working.
Klientská zóny je již dostupná.
1.2.2023
Maintenance has completed successfully.
Planned termination of TLS 1.0 and 1.1 support for API and Client Zone. Short outages can occur during the reconfiguration.
The problem on the carrier's side has been resolved, data communication now takes place without interruptions.
Evidujeme krátkodobé opakované výpadky v komunikaci mezi systémem Balíkobot a systémem Messenger. Příčina chyby je na straně dopravce. Prosím zkoušejte volání na vytvoření etiket později v průběhu dne.
Data processing and uploading to the Czech Post system already works without delay.
The failure of communication between the Balíkobot system and the carrier Česká pošta concerns the transfer of data from BB to the carrier. Label printing is not affected.
Evidujeme problém v komunikaci mezi systémem Balíkobot a dopravcem Česká pošta. Na identifikaci problému a jeho odstranění pracujeme.
Solved, in cooperation with the carrier. For new pickups, the barcode on the delivery protocol will be functional again.
We are registering a problem with the functionality of loading the barcode on the delivery protocol of the carrier Zásilkovna. We are solving the situation with the carrier. This has no effect on reading the barcodes of the labels themselves.
1.1.2023
The procedure agreed with the carrier is that if we fail to get the carrier's destination label, we will return the classic Post Office label.
We are registering a problem with obtaining the label of the destination carrier within the Post Office - the problem is on the carrier's side. We are intensively dealing with the situation with them.
Technological server update. There can be short service outages during the update.
1.1.2023 to 1.3.2023
