All systems operational

Balíkobot
100.0% uptime

Clients zone

100.0% uptime
1.11.2023 · 100.0%1.12.· 99.99%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.202399.99% uptime
31.1.2024100.0% uptime

Data connection (API)

99.99% uptime
1.11.2023 · 99.99%1.12.· 100.0%31.1.2024 · 100.0%
1.11.202399.99% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

Shippers

100.0% uptime

Czech Post

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

Zásilkovna

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

DPD

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

GLS

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

PPL

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

Airway

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

Dachser

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

DB Schenker

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

DHL DE

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

DHL Express

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

DHL Freight Euroconnect

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

DHL Parcel Europe

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

DSV

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

FOFR

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

Gebrüder Weiss

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

Geis Cargo

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

Japo

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

Liftago

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

Hungarian Post

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

Messenger

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

PbH

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

Raben

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

SPS - Slovak Parcel Service

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

Sameday

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

Slovak Post

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

Spring

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

TNT

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

TopTrans

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

UPS

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

WEDO Intime

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

WEDO Uloženka

100.0% uptime
1.11.2023 · 100.0%1.12.· 100.0%31.1.2024 · 100.0%
1.11.2023100.0% uptime
1.12.2023100.0% uptime
31.1.2024100.0% uptime

Communication channels of Balikobot support

100.0% uptime

CZ Voice Services

Operational

Daktela V6 Cloud-Hosted Solution

Operational

SK Voice services

Operational

International Voice Services

Operational

Notice history

1.1.2024

Výpadek komunikace mezi systémem Balíkobot a dopravcem DPD SK
  • Resolved
    Resolved

    Communication is already running smoothly.

  • Investigating
    Investigating

    Evidujeme problém v komunikaci mezi systémem Balíkobot a dopravcem DPD SK. Na identifikaci problému a jeho odstranění pracujeme.

    Vyčkejte na další informace.

Výpadek komunikace mezi systémem Balíkobot a dopravcem DPD SK
  • Resolved
    Resolved

    Communication between the systems is now running correctly again.

  • Investigating
    Investigating

    Evidujeme problém v komunikaci mezi systémem Balíkobot a dopravcem DPD SK. Na identifikaci problému a jeho odstranění pracujeme.

    Vyčkejte na další informace.

Planned data center maintenance
  • Completed
    9. Jan 2024 at 3:00
    Completed
    9. Jan 2024 at 3:00

    Maintenance has completed successfully

  • In progress
    9. Jan 2024 at 1:00
    In progress
    9. Jan 2024 at 1:00

    Maintenance is now in progress

  • Planned
    9. Jan 2024 at 1:00
    Planned
    9. Jan 2024 at 1:00

    During scheduled data center maintenance, there may be short-term interruptions to all services.

1.12.2023

Planned data center maintenance
  • Completed
    12. Dec 2023 at 1:05
    Completed
    12. Dec 2023 at 1:05

    Maintenance has completed successfully

  • In progress
    11. Dec 2023 at 23:05
    In progress
    11. Dec 2023 at 23:05

    Maintenance is now in progress

  • Planned
    11. Dec 2023 at 23:05
    Planned
    11. Dec 2023 at 23:05

    During scheduled data center maintenance, there may be short-term interruptions to all services.

Maintenance of the GLS system
  • Completed
    7. Dec 2023 at 7:30
    Completed
    7. Dec 2023 at 7:30

    Maintenance has completed successfully

  • In progress
    7. Dec 2023 at 7:00
    In progress
    7. Dec 2023 at 7:00

    Maintenance is now in progress

  • Planned
    7. Dec 2023 at 7:00
    Planned
    7. Dec 2023 at 7:00

    Maintenance of the GLS system is planned. The MyGLS API will not be functional within it. See the carrier's statement here:
    https://mygls.cz/News/GetNews/57

Short-term communication outages between the Balíkobot system and the PPL system
  • Resolved
    Resolved

    We record short-term outages when downloading routes with the PPL carrier. If some (mainly) CZ addresses do not go through, please try the call later.

Výpadek API
  • Resolved
    Resolved

    Necessary server restart completed

  • Investigating
    Investigating

    Evidujeme problémy s dostupností API.

Výpadek Klientské zóny
  • Resolved
    Resolved

    Necessary server restart completed

  • Investigating
    Investigating

    Evidujeme problémy s dostupností Klientské zóny.

1.11.2023

Výpadek API
  • Resolved
    Resolved

    The patch is deployed.

  • Investigating
    Investigating

    Evidujeme problémy s dostupností API.

Communication failure between the Balíkobot system and the carrier Raben
  • Resolved
    Resolved

    Connection fixed, data coming through fine.

  • Identified
    Identified

    We are recording a communication breakdown between Balíkobot and the carrier Raben. The cause of the error is on the carrier's side and they are working to eliminate it.

Communication failure between the Balíkobot system and the carrier Raben
  • Resolved
    Resolved

    Problem fixed, data uploaded, everything runs correctly.

  • Identified
    Update

    Raben's statement on the current situation:

    "Good day,
    We apologize to all clients, but our central EDI services/servers are down. The repair is being worked on, unfortunately we do not yet have information about the expected date of the defect removal. We'll let you know as soon as we know more.
    Best regards
    Jiří Trnka
    IT manager CZ, SK"

  • Identified
    Identified

    We are recording a communication breakdown between Balíkobot and the carrier Raben. The cause of the error is on the carrier's side and they are working to eliminate it.

1.11.2023 to 1.1.2024