All systems operational

Balíkobot
99.57% uptime

Clients zone

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

Data connection (API)

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 99.99%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.202399.99% uptime

Shippers

99.55% uptime

Czech Post

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

Zásilkovna

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

DPD

85.97% uptime
1.9.2023 · 76.38%1.10.· 82.13%30.11.· 100.0%
1.9.202376.38% uptime
1.10.202382.13% uptime
30.11.2023100.0% uptime

GLS

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

PPL

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

Airway

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

Dachser

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

DB Schenker

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

DHL DE

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

DHL Express

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

DHL Freight Euroconnect

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

DHL Parcel Europe

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

DSV

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

FOFR

99.93% uptime
1.9.2023 · 99.79%1.10.· 100.0%30.11.· 100.0%
1.9.202399.79% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

Gebrüder Weiss

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

Geis Cargo

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

Japo

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

Liftago

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

Hungarian Post

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

Messenger

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

PbH

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

Raben

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

SPS - Slovak Parcel Service

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

Sameday

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

Slovak Post

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

Spring

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

TNT

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

TopTrans

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

UPS

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

WEDO Intime

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

WEDO Uloženka

100.0% uptime
1.9.2023 · 100.0%1.10.· 100.0%30.11.· 100.0%
1.9.2023100.0% uptime
1.10.2023100.0% uptime
30.11.2023100.0% uptime

Communication channels of Balikobot support

100.0% uptime

CZ Voice Services

Under maintenance

Daktela V6 Cloud-Hosted Solution

Under maintenance

SK Voice services

Under maintenance

International Voice Services

Under maintenance

Notice history

1.11.2023

Výpadek API
  • Resolved
    Resolved

    The patch is deployed.

  • Investigating
    Investigating

    Evidujeme problémy s dostupností API.

Communication failure between the Balíkobot system and the carrier Raben
  • Resolved
    Resolved

    Connection fixed, data coming through fine.

  • Identified
    Identified

    We are recording a communication breakdown between Balíkobot and the carrier Raben. The cause of the error is on the carrier's side and they are working to eliminate it.

Communication failure between the Balíkobot system and the carrier Raben
  • Resolved
    Resolved

    Problem fixed, data uploaded, everything runs correctly.

  • Identified
    Update

    Raben's statement on the current situation:

    "Good day,
    We apologize to all clients, but our central EDI services/servers are down. The repair is being worked on, unfortunately we do not yet have information about the expected date of the defect removal. We'll let you know as soon as we know more.
    Best regards
    Jiří Trnka
    IT manager CZ, SK"

  • Identified
    Identified

    We are recording a communication breakdown between Balíkobot and the carrier Raben. The cause of the error is on the carrier's side and they are working to eliminate it.

1.10.2023

Výpadek komunikace mezi systémem Balíkobot a dopravcem DPD CZ v rámci podání na vybraná výdejní místa
  • Resolved
    Resolved

    Problem solved, submission to Alzaboxes, DPD boxes and Sazkapoints is functional again.

  • Identified
    Identified

    Evidujeme problém při podání zásilek na určitá výdejní místa dopravce DPD CZ.
    Konkrétně se jedná se o DPD Boxy, Alzaboxy a Sazka pointy.

    Tato situace se momentálně řeší na straně dopravce.

Maintenance of PPL systems
  • Completed
    21. Oct 2023 at 8:00
    Completed
    21. Oct 2023 at 8:00

    Maintenance has completed successfully

  • In progress
    21. Oct 2023 at 3:00
    In progress
    21. Oct 2023 at 3:00

    Maintenance is now in progress

  • Planned
    21. Oct 2023 at 3:00
    Planned
    21. Oct 2023 at 3:00

    On Saturday, October 21, 2023, regular maintenance of PPL systems will take place from 5:00 a.m. to 10:00 a.m. For this reason myAPI and CPL API may show signs of instability, incoming data may not be properly processed.

    If you experience problems within this time frame, try sending the data again.

System update
  • Completed
    12. Oct 2023 at 17:45
    Completed
    12. Oct 2023 at 17:45

    Maintenance has completed successfully

  • In progress
    12. Oct 2023 at 17:30
    In progress
    12. Oct 2023 at 17:30

    Maintenance is now in progress

  • Planned
    12. Oct 2023 at 17:30
    Planned
    12. Oct 2023 at 17:30

    A system update will take place. Short-term outages may occur during this time.

DSV - API connection maintenance
  • Completed
    4. Oct 2023 at 16:15
    Completed
    4. Oct 2023 at 16:15

    Maintenance has completed successfully

  • In progress
    4. Oct 2023 at 16:00
    In progress
    4. Oct 2023 at 16:00

    Maintenance is now in progress

  • Planned
    4. Oct 2023 at 16:00
    Planned
    4. Oct 2023 at 16:00

    On October 4, 2023, from 6:00 p.m., the carrier's API will be unavailable for 15 minutes due to maintenance.

1.9.2023

Výpadek komunikace mezi systémem Balíkobot a dopravcem Fofr.
  • Resolved
    Resolved

    The problem was caused by invalid data on several shipments, which stopped the queue from sending data.

    Shipment data is already transferred to the carrier's system in order.

  • Investigating
    Investigating

    Evidujeme problém v komunikaci mezi systémem Balíkobot a dopravcem Fofr. Na identifikaci problému a jeho odstranění pracujeme.

    Problém se týká přenosu dat na dopravce, tisk štítků a komunikace s Balíkobotem není ovlivněna.

    Vyčkejte na další informace.

Outage of the Client Zone
  • Resolved
    Resolved

    Everything is running as it should.

  • Investigating
    Investigating

    Evidujeme problémy s dostupností Klientské zóny.

System update
  • Completed
    9. Sep 2023 at 13:00
    Completed
    9. Sep 2023 at 13:00

    Maintenance has completed successfully

  • In progress
    9. Sep 2023 at 3:00
    In progress
    9. Sep 2023 at 3:00

    Maintenance is now in progress

  • Planned
    9. Sep 2023 at 3:00
    Planned
    9. Sep 2023 at 3:00

    Short service outages may occur during the update.

Communication failure between the Balíkobot system and the GLS carrier
  • Resolved
    Resolved

    Communication is already running as standard.

  • Investigating
    Investigating

    We are registering a communication problem between the Balíkobot system and the GLS carrier. We are working to identify the problem and eliminate it.

    Wait for more information.

DPD Tracking - outages
  • Resolved
    Resolved

    The tracking problem is solved.

  • Identified
    Update

    Outages now appear only for DPD SK clients.
    DPD CZ tracking now works correctly.

  • Identified
    Identified

    We are experiencing major outages with package tracking. We are working on a solution in cooperation with DPD.

1.9.2023 to 1.11.2023